Can I cancel an order? Udi Oster November 01, 2017 05:15 Updated Follow No, only the customer or Tapingo's Live Support team can cancel an order. Please direct the customer to the Tapingo app to contact Live Support or to email Support@tapingo.com. Related articles What does Backbone mean? What should I do if I have an issue with an order? Can a customer cancel an order once it’s already late? What’s the process when a customer is unresponsive? Can a customer cancel an order that was picked up already ? Comments 0 comments Please sign in to leave a comment.