Can I cancel an order? Udi Oster September 17, 2017 10:55 Updated Follow No, only the customer or Tapingo's Live Support team can cancel an order. Please direct the customer to the Tapingo app to contact Live Support or to email Support@tapingo.com. Related articles Can a customer cancel an order that was picked up already? Can a customer cancel an order once it’s already late? What should I do if I have an issue with an order? What is the pay structure? What does Backbone mean? Comments 0 comments Please sign in to leave a comment.