Every campus has a campus manager whose role is to provide support and guidance to couriers. They are your point of contact for courier events, escalated issues, reserved hours, payment questions, and even other opportunities with Tapingo. Contact info for your campus manager can be found on your courier market page: https://home.tapingo.com/courier-markets
Please note, Campus Managers do not create a schedule. As an Independent Contractor, you are responsible for making the decisions around when to be available and reserve hours to have the best earning opportunities.